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Changing the work environment culture

3/29/2021

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There is competition between companies to meet the needs of the public
Investing in new software and technologies that help digital business transformation has become.
In fact, over 83% of organizations in 2021 give information systems management responsibility for connected customer experience
Choosing the appropriate technology for your company is an important matter. Likewise, the company’s culture must be prepared for this technology and that all employees have the ability to keep pace with this technology and support your new digital strategy in the long term.
Today’s discussion is about the importance of changing the culture of corporate employees about digital transformation, and how to deal with this effort.

​Corporate management cultures?

Even if it's not clearly defined in the employee handbook
The organization has a special culture, and it considers collective attitudes, behaviors, goals, daily work paths, and reporting methods as it is the general atmosphere of management.
This directly affects how important decisions are made among the team, as well as decisions in external interactions with clients.
The company culture depends on the employees who are hired for you, and the hierarchy and administration are the culture of the general company, so digital transformation interacts with these factors so employees must understand this technology, otherwise your digital transformation will suffer.

​Changing company culture is essential to accept what is new

Digital change is linked to the behavioral change of individuals Let's take a look at the causes:​


​1- Digital transformation technology is not just a technology

​It is easy to get the highest digital technology in the market, but if the management structure and personnel are not dedicated to supporting this technology, then this effort will be wasted. Before investing in technology, it is necessary to take a look at the current corporate management culture. Look for the most important changes that must occur to enhance the success of the new technology by employees.

​2- Company culture may affect productivity

The company's digital transformation, if it does not fit with the company’s culture and management system, there may be obstacles and slowness in the implementation of the digital transformation decision and thus slow productivity, so it is recommended to inspect and change the company's administrative culture if it is found that it conflicts with the mentality of digital transformation or obstructs the progress of your project and stands in front of the project goals.
One statistic found that nearly 30% of companies that have succeeded in digital transformation have offered training programs not only in technology but also in new behaviors and mindsets.

​3. Some cultural features that help in digital transformation

From our experience in the field of designing and developing ERP systems for enterprises, companies that pursue transparency, accountability and a willingness to experiment and prepare to experiment with digital transformation within the expected time frame, the culture of improvement, development and continuous upgrading of efficiency helps in achieving the goals on time.
When these values are achieved in your organization, the new ERP program that is being implemented in your organization becomes vessel for growth.
Any experiment with any new technologies will be crowned with success and achieving its goals.

Ensure that the organizational culture helps in the digital transformation of your company
​

​1- Imposing culture on all levels of your organization

The administrative culture is not limited to the executive director only, to ensure that the culture of your organization is able to support the new digital transformation, it is recommended to allocate sufficient time to evaluate all administrative levels.
Identify potential cultural barriers in all departments, and work to solve these problems quickly and practically in order not to negatively affect your digital transformation.

2- Know your useful staff and communicate with them

The employees' understanding of your management culture will help in the success of your digital transformation and the success of your ERP system, so you can start supporting the desired behaviors.

Some questions that must be answered, for example, will the digital transformation of an ERP system require employees to focus on customers and their data? Will the employee need to cooperate more with other departments? Do the sections communicate with each other well? Clearly and transparently define the needs so that the organization can work as a beehive and easily communicate with the ERP system.


​3.Explain the aspects that are compatible with the institution

The organization is on the verge of a major digital transformation, but there are certain aspects of the business that may not be affected, and may be compatible with the new technology.


4. Developing mechanisms to track the progress of work
​

At the beginning of digital transformation using an ERP system, a tracking system must be developed to measure KPIs, and departments that achieve better results must be rewarded.
For example, a customer service program CRM in which the focus is on customers and you may need to pay attention to the metrics for customer response time and the time of each call, then extract data and analyze it until the strengths and weaknesses are known.
Based on the performance measure and the analysis of results, motivational rewards are set for employees to reach the highest productivity and professionalism at work.

The influence of the company’s culture on the competitive situation in the global and local market
The culture of the company strongly affects the innovative minds that are able to find solutions. Digital transformation requires an intelligent effort from managers and employees together, and a full willingness to take risks and solve problems.
After we explained the importance of digital transformation, are you ready to take this important step? We can help your organization succeed through a complete transformation through an integrated ERP system. Contact us and we will answer your questions and suggest the best solutions for you.
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